A hub manager is an individual who is responsible for the smooth and effective running of a hub and its business-related activities.

To ensure a smooth and effective process, it’s important for a hub manager to create an atmosphere that lets the team communicate efficiently, work on concepts and share files collaboratively.

The hub manager is someone with a passion for strategically supporting clients. They implement strategy and establish training to monitor data quality and goal achievements.

The above mentioned can only be achieved if the hub manager is equipped with the necessary skills.

Below are 5 skills that every hub manager should possess to achieve a smooth and efficient hub environment:


It is important to influence/set up a communication infrastructure that caters to everyone’s needs.

If you create a transparent communication stream by sharing necessary information as early as possible, it will keep all team members up-to-date about ongoing projects and internal matters.

It will also create a working environment with good relationships among the employees as well as between employees and employer.

Team Building

Take some time to focus on team building and on preparing team members for future challenges.

Get team members to know each other’s strengths and weaknesses, and be able to define each other’s roles.

This would help them bond and come up with innovative solutions for the hub activities.

Task Management

Hub managers should maintain an overview of the previous, ongoing and upcoming activities, who is responsible for them and when they are due, and also ensure team member keeps their own calendar and to-do list.

The lack of knowledge about each individual’s capacities may result in an unequal allocation of manpower, misunderstandings, and missed deadlines.

File Management

Without a defined file management process, team members could eventually spend more time searching for project files than on actual project work.

Centralized storage for all hub-relevant files is a must-have. It’s the essence of creating a knowledge pool that will not only be highly valuable for current tasks, but also for future projects and employees.


Don’t let employees and promising ideas get lost along the way! Explore these new ideas, draft concepts, and business models and finally implement them.

Provide your employees with the right tools so that they can successfully validate their ideas based on real market data.

In conclusion, the duties of a hub manager can most of the times require other skills like

  • Exceptional attention to detail
  • Strong communication skills (verbally and written)
  • Strong customer service skills
  • Demonstrated ability to manage priorities and meet deadlines
  • Ability to problem-solve and meet goals
  • Willingness and ability to work collaboratively across with the teams assigned to you.

Devotion and consistency in applying these skills will make you a better and more productive hub manager.